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walkitouthttps://www.wsj.com/articles/southwest-airlines-boarding-seating-turn-ee12d3f2
Once again, an article about an airline experimenting with changing the boarding process to speed it up and/or make it less painful for employees, customers. But it hits differently for everyone who remembers reading the news 2ish months ago, when Southwest’s IT systems completely melted down.
Absolutely, I love that they are innovating. And also, wow, not mentioning last December.
Once again, an article about an airline experimenting with changing the boarding process to speed it up and/or make it less painful for employees, customers. But it hits differently for everyone who remembers reading the news 2ish months ago, when Southwest’s IT systems completely melted down.
Absolutely, I love that they are innovating. And also, wow, not mentioning last December.